SMS Consent Policy

 

Last Updated: January 8, 2026

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AnswerHold provides a call acknowledgment service that allows businesses to respond to inbound phone calls that go unanswered.
 

How SMS Consent Is Obtained

SMS consent is obtained through caller-initiated contact. When a caller voluntarily places a phone call to a business using AnswerHold, the caller provides implied consent to receive a transactional SMS related to that call if it is unanswered or reaches voicemail.

No marketing or promotional messages are sent.

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Message Purpose

SMS messages are transactional and customer-care related only. Messages are used to acknowledge missed or unanswered phone calls and to allow the caller to reply for follow-up.

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Message Frequency

Message frequency is limited. In most cases, one SMS is sent following a missed or unanswered call. An additional follow-up message may be sent if no response is received.

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Opt-Out Instructions

Callers may opt out of SMS messages at any time by replying STOP. Upon opting out, no further SMS messages will be sent.

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Message and Data Rates

Message and data rates may apply based on the caller’s mobile carrier plan.

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Data Use and Privacy

Phone numbers and message content are used solely for the purpose of responding to caller-initiated inquiries. AnswerHold does not sell, rent, or share mobile numbers for marketing purposes. For more information, please review our [Privacy Policy].

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Contact Information

For questions regarding this SMS consent policy, please contact:

AnswerHold LLC

Email: support@answerhold.com